Refund Policy
If a fee was charged for the services for a period of 30 days or less as from the date of the acceptance of and subscription you have right of withdrawal, without the need to provide a reason and without incurring any penalty.
To exercise your right of withdrawal, you must notify the customer care of your decision through an unambiguous statement
Email sent at the following address: help@
You must specify in your request the following in order to allow the treatment of:
Complete contact details (first name and surname, mobile number, e-mail address)
The name of the service name you subscribed to
The payment method used
In case of refund request from , we will reimburse all payments received from you, no later than fourteen days after the date on which we received your refund request from this contract.
step 1Need help cancelling your subscription or have questions? Our friendly support team is ready to help! Contact us, business hours apply, Monday to Friday.
step 2Select your preferred option from the menu to speak with our support team.
step 3Let us know you'd like to cancel your subscription, and we'll guide you through the process.
step 4We'll ask for a few details to verify your account and ensure your security.
step 5We'll send you an email confirming your cancellation once everything is completed.
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